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Survey Analyst (Contractor)

Survey Research

San Mateo

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About SurveyMonkey

SurveyMonkey (NASDAQ: SVMK) is a leading global survey software company on a mission to power the curious. The company’s People Powered Data platform empowers over 17 million active users to measure and understand feedback from employees, customers, website and app users, and the market. SurveyMonkey’s products, enterprise solutions and integrations enable 350,000+ organizations to solve daily challenges, from delivering better customer experiences to increasing employee retention. With SurveyMonkey, organizations around the world can transform feedback into business intelligence that drives growth and innovation.

SurveyMonkey is a place where the curious come to grow. By embedding inclusion into our processes, policies, and culture, we are building a workplace for our 1,000+ employees across North America, Europe, and APAC where people of every background can thrive. We’ve won multiple awards and received recognition for our forward-looking policies, including extended parental and bereavement leave, vendor benefits standards, and Take 4 sabbaticals. SurveyMonkey was recognized by Great Place to Work® and FORTUNE as a top workplace in 2018 and 2019, and the company has also won numerous awards as a leader in global survey software, including being named among CNBC’s Disruptor 50 and the Forbes Cloud 100.

Over the past two years we’ve become a public company and expanded our platform with enterprise-grade features in privacy, security and compliance, putting SurveyMonkey on the path to rapidly expand our presence within the Fortune 500. We have ambitious goals to grow our international footprint as well, and every member of our troop plays a critical role in driving this growth and transformation. It’s an incredible time to join the company and be a part of our next chapter!

 

The Role

The Survey Analyst will be a part of the Research & Data Insights team, which provides innovative and methodologically rigorous research expertise across the company and to SurveyMonkey users worldwide. This is a 6-month contractor position.

This position will be responsible for assisting the research being conducted on the team. As a member of the team, you will be responsible for conducting research, contributing to questionnaires, number cross-checking, and creating charts and presentations. Ideal candidates will have a background in market research, statistics, or related field, and willingness to learn new concepts and ideas.

 

Responsibilities

  • Assisting with creating and analyzing global tracking and ad hoc surveys
  • Helping with number checking and fact-checking
  • Contributing to building data-driven stories
  • Creating infographics, presentations and charts
  • Conducting background research and literature reviews
  • Drafting, programming, and QA questionnaires, using the SurveyMonkey platform
  • Assisting with building and maintaining tableau dashboard reporting

 

Minimum qualifications

  • BA/BS
  • 2-5 years in market research

 

Knowledge and Skills

  • Knowledge of R, SPSS, and/or Stata a plus
  • Experience with MS Word, Excel, PowerPoint, Google Docs and creating tables and charts in each of those programs
  • Understanding of basic statistics
  • Great attention to detail
  • Strong interpersonal skills
  • Ability to manage and prioritize multiple projects and meet strict deadlines
  • Interest in survey research
  • Some experience querying and writing scripts for MS SQL Server database

 

At SurveyMonkey, we offer competitive salaries, medical/dental benefits, PTO, 401k, paid holidays and parental leave, and equity compensation.

SurveyMonkey is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

Apply Now

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