How can I track my survey responses? Ask a survey expert!

My colleague just tested out my survey for the first time. I used a Web Link collector and can’t seem to figure out why I’m not seeing her email address with her response?! I will definitely need to know who my respondents are. Can you help?

Sincerely, Rachelle

Not to worry, we can get you on the tracking path in no time. I’m glad you were testing out that survey before sending it out. This is always a great thing to do, so that you can catch things that are important to your surveying process.

There’s a few ways to track your respondents, so you want to be sure and pick something that’s the right fit for you.

Since you’re using our Web Link collector, adding a text box question that asks respondents for their names is one option. You can also use our Custom Variables feature, which allows you to appended unique IDs to the end of the Web Link to track responses.

Another fantastic way to track whose answered your survey is by using our Email Invitation collector. This method creates a link that is uniquely tied to the respondent’s email address, and will automatically remember the respondent’s email address within the Analyze section of your account. It’s a wonderful option if you already know your respondent’s email address and don’t want the hassle of mailing the surveys off yourself.

That should help solve the mystery of who’s on the other side of those responses, Rachelle!

Happy Surveying,

The Survey Expert

Répertoire des kits d'outils

Tirez le meilleur parti du feedback dans un métier ou un secteur d'activité précis grâce à nos kits d'outils spécialisés.

Des solutions adaptées à votre rôle

Avec SurveyMonkey, maximisez l’impact de vos stratégies marketing, du développement de vos produits, de vos expériences client et plus encore.

Modèle : formulaire d’inscription à un événement virtuel

Gérez les inscriptions à vos événements virtuels en toute simplicité avec notre modèle de formulaire personnalisable.

Modèle de formulaire d’inscription à un séminaire

Avec SurveyMonkey, simplifiez les inscriptions à vos séminaires grâce à notre modèle de formulaire simple et personnalisable.