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57% of customers will permanently stop using a product or service after 1 bad experience
51% of employed people said they’d take a job at another company if offered one
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See if you can guess what people fib about the most with their healthcare professionals.
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Pour mieux comprendre le Net Promoter Score (NPS), il est important de le contextualiser en analysant notamment les facteurs culturels qui l’influencent.
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