SurveyMonkey Original Research
Our data and original research explains what’s happening in the world and the workplace. Want your own insights? Survey your customers, employees, prospects, or anyone else today.
Data at work
Our original research delivers the insights that professionals need to shape stronger workplaces and build more profitable companies.
Put our data in your next presentation
Tell a more compelling story to your audience. Download a data point today.
Why the customer experience matters
57% of customers will permanently stop using a product or service after 1 bad experience
Why the employee experience matters
51% of employed people said they’d take a job at another company if offered one
Consumer research
From dating to data security, we help you discover the consumer trends that shape our everyday lives.
Little white-coat lies
See if you can guess what people fib about the most with their healthcare professionals.
Our methodology
Want to know more about our reports and studies? Learn about our methodology and how we get our data.
The science of surveys
Get in-depth expert tips from our survey scientists to make your next survey project even better.
DIY research for everyone
Wish you knew more about people who mattered to you? All you have to do is ask! See how we make it easy to reach anyone, anywhere, so you can conduct your own market research in minutes.
Autres ressources à votre disposition
Modèles de sondages de satisfaction client
Découvrez nos modèles de sondages de satisfaction client : recueillez des données, identifiez les problèmes et améliorez votre expérience client.
Intégrez SurveyMonkey à Salesforce pour améliorer votre expérience client
Améliorez votre expérience client en combinant la plateforme de feedback SurveyMonkey à la puissance des données client Salesforce.
Formulaires d’évaluation : obtenez du feedback
Recueillez le feedback dont vous avez besoin avec les formulaires d’évaluation SurveyMonkey. Essayez notre outil de conception !
Feedback loop : exploitez les informations reçues
Tirez des actions concrètes des commentaires clients et employés avec un feedback loop. Découvrez comment développer le vôtre.