Satisfaction questionnaire home palliative care Gracia (english) (CIUSSS Nord-de-l'île-de-Montréal)

1.How would you rate the following items ?
Not at all
Disagree
Agree
Strongly agree
The welcome to palliative care was warm
The staff takes into account my cultural and spiritual values
Staff show courtesy, respect and compassion
The staff listens
I feel morally supported
I receive adequate information about the care received
The information is clear, in words we understand
Our choices are respected by the nursing staff
Our privacy is respected
Maintaining links with my loved ones is encouraged
My comfort is assured at all times
I have a sense of trust in the staff
The hygiene of my room satisfies me
I am served good meals
Staff respond quickly when we ask them
The staff adapts to our special needs to offer their care and services (hygiene care, serving meals ...)
The treatments received allow me to be relieved and comfortable
I have the feeling that information flows well between stakeholders
In general, I am satisfied with the care offered by the team
I would likely recommend the Gracia unit
2.Do you have any comments or suggestions ?