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Customer satisfaction survey - 2025

We are full aware of how valuable your time is.
This survey is very short (14 questions. Estimated time : less than 5 minutes) but essential to our company’s continuous improvement.
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We really value your time and your answers.
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Scoring from 1 to 4, 1 star is the lowest quote, 4 stars is the highest.
1.About you(Obligatoire)
Quality of service
2.How would you rate the reactivity of our sales department?(Obligatoire)
Not reactive
Not very reactive
Quite reactive
Very reactive
Technical support
3.For custom-made parts, what did you think of our ability to provide you with a technical solution that meets your requirements?(Obligatoire)
Not satisfied
Quite satisfied
Satisfied
Fully satisfied
Not concerned
4.For standard parts, what do you think about our capacity to offer solutions adapted to your needs?(Obligatoire)
Not satisfied
Quite satisfied
Satisfied
Fully satisfied
Not concerned
5.Were your requests treated within the requested time ?(Obligatoire)
Not satisfied
Quite satisfied
Satisfied
Fully satisfied