At HOPEM we have your satisfaction at heart. Therefore, through a short survey we will benefit from your opinion on various subjects.

Here is a small guide to help your answer questions that would require a score on a scale of 1 to 10:

• A score of 9 and 10 means that you are the “Promotor” type
• A score of 7 and 8 means that you are the “Passive” type
• A score of 0 to 6 means that you are the “Detractor” type

Thank you for your collaboration!

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