Analysis of available French tourism services - May 2021

Bonjour!

Thank you for your interest in this survey aimed at evaluating the evolution of the Francophone and bilingual tourism offer in Canada almost 13 months after the pandemic.

The situation related to COVID-19 is still having an impact on the tourism sector, so your participation is VERY IMPORTANT and will allow us to properly assess the situation. The data will allow us to better target your needs and feed our activities to support the promotion of products for the 2021 season and the recovery of the sector.

Your answers will remain anonymous.

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* 1. Are you a member of Le Corridor (www.corridorcanada.ca)?

Yes

I would like to become a member

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* 2. Company Name :

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* 3. What province or territory does your business operate in?

Newfoundland and Labrador

Ontario

Yukon

Prince Edward Island

Manitoba

Northwest Territories

Nova Scotia

Saskatchewan

Nunavut

New Brunswick

Alberta

Quebec

British Columbia

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* 4. Select all applicable types of products and services from the following:

Where to stay

Activities and experiences

Arts and culture

Culinary experiences

Other (please specify):

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* 5. Is your business still open today?

No, it is permanently closed.

No, it is temporarily closed.

Yes, it is partially open due to COVID-19 (reduced hours, deliveries or telephone sales, restrictions).

Yes, it is fully open.

Other (please specify)

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* 6. What percentage decrease in income have you experienced in the last year?

No decline

Up to 25 %

Up to 50 %

Up to 75 %

Up to 100 %

I don't know

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* 7. From the following statements, please select the ones that apply to you.

I have the same type of clientele as before the pandemic

I have a new customer base since the pandemic

I need to invest in expanding and deepening my online presence

I need to provide targeted and innovative offers

I need to review my business model

I rely heavily on local tourism

Other (please specify)

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* 8. Please indicate which market is currently interested in visiting your business

Local residents

Visitors from your province/territory

Canadian visitors from outside your province/territory

Visitors from other countries

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* 9. Have you changed your approach or strategy?

Yes

If yes, can you elaborate ?

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* 10. On what topics would you like to receive information (documents or training) ?

Visitor trends

Adapting to local tourism

Adapting the tourism offer

Rethinking the customer experience

Post-COVID marketing

Sustainable development

Search engine optimization

Other (please specify)