Have you been affected by the floods during the Spring of 2017 ? (several answers possible)

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* 1. Have you been affected by the floods during the Spring of 2017 ? (several answers possible)

Before the floods in 2017, what measures had you put in place to prepare for a possible flood ? (several answers possible)

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* 2. Before the floods in 2017, what measures had you put in place to prepare for a possible flood ? (several answers possible)

Before the floods, when they were imminent, which source of information did you consult to inquire about the situation status, in order to react adequately ? (several answers possible)

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* 3. Before the floods, when they were imminent, which source of information did you consult to inquire about the situation status, in order to react adequately ? (several answers possible)

During the floods, the Municipality sent instructions to its citizens.  For each of the following, please identify the corresponding quality:

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* 4. During the floods, the Municipality sent instructions to its citizens.  For each of the following, please identify the corresponding quality:

  Very dissatisfied Dissatisfied Satisfied Very satisfied Not applicable
Evacuation of my home
Emergency Transportation
Emergency services-firefighters
Emergency services-police officers
Emergency services-armed forces
Safety instructions from the Municipality
Information on the Spring freshet (floods)
Information on flood victims help centre
How would you rate the interventions of the Municipality and its partners, with respect to the 2017 floods

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* 5. How would you rate the interventions of the Municipality and its partners, with respect to the 2017 floods

  Very dissatisfied Dissatisfied Satisfied Very satisfied s. o.
Temporary housing-Red Cross
Food distribution-Red Cross
Clothing distribution-Red Cross
Distribution of hygienic products-Red Cross
Distribution of emergency financial assistance-Red Cross
Housing-Office municipal d'habitation
Compensation program-Ministry of Public Security
Distribution of sand bags-Municipality of Pontiac
Door-to-door -municipal firefighters
Inspection of my home-fire prevention officers and firefighters
Post-disaster inspection-Municipality of Pontiac
Information meetings-Ministry of Public Security
Help- MRC police
Help-Canadian Armed Forces
Help- Volunteers
Help for personal health- Integrated Health and Social Services Center (CISSSO)
Psycho-social help -CISSSO
Legal help-regional legal services
Financial assistance for recovery/compensation - Ministry of Public Security
As a flood victim, what have your main needs been since the 2017 floods? (If you weren’t a flood victim, please go to the next question)

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* 6. As a flood victim, what have your main needs been since the 2017 floods? (If you weren’t a flood victim, please go to the next question)

What could the Municipality do TO BETTER HELP YOU IN PREPARING for a possible flood or disaster?

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* 7. What could the Municipality do TO BETTER HELP YOU IN PREPARING for a possible flood or disaster?

What could the Municipality do TO HELP YOU DURING a flood or a disaster?

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* 8. What could the Municipality do TO HELP YOU DURING a flood or a disaster?

What could the Municipality do TO BETTER HELP YOU DURING RECOVERY following a possible flood or disaster?

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* 9. What could the Municipality do TO BETTER HELP YOU DURING RECOVERY following a possible flood or disaster?

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