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* 1. Have you been affected by the floods during the Spring of 2017 ? (several answers possible)

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* 2. Before the floods in 2017, what measures had you put in place to prepare for a possible flood ? (several answers possible)

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* 3. Before the floods, when they were imminent, which source of information did you consult to inquire about the situation status, in order to react adequately ? (several answers possible)

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* 4. During the floods, the Municipality sent instructions to its citizens.  For each of the following, please identify the corresponding quality:

  Very dissatisfied Dissatisfied Satisfied Very satisfied Not applicable
Evacuation of my home
Emergency Transportation
Emergency services-firefighters
Emergency services-police officers
Emergency services-armed forces
Safety instructions from the Municipality
Information on the Spring freshet (floods)
Information on flood victims help centre

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* 5. How would you rate the interventions of the Municipality and its partners, with respect to the 2017 floods

  Very dissatisfied Dissatisfied Satisfied Very satisfied s. o.
Temporary housing-Red Cross
Food distribution-Red Cross
Clothing distribution-Red Cross
Distribution of hygienic products-Red Cross
Distribution of emergency financial assistance-Red Cross
Housing-Office municipal d'habitation
Compensation program-Ministry of Public Security
Distribution of sand bags-Municipality of Pontiac
Door-to-door -municipal firefighters
Inspection of my home-fire prevention officers and firefighters
Post-disaster inspection-Municipality of Pontiac
Information meetings-Ministry of Public Security
Help- MRC police
Help-Canadian Armed Forces
Help- Volunteers
Help for personal health- Integrated Health and Social Services Center (CISSSO)
Psycho-social help -CISSSO
Legal help-regional legal services
Financial assistance for recovery/compensation - Ministry of Public Security

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* 6. As a flood victim, what have your main needs been since the 2017 floods? (If you weren’t a flood victim, please go to the next question)

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* 7. What could the Municipality do TO BETTER HELP YOU IN PREPARING for a possible flood or disaster?

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* 8. What could the Municipality do TO HELP YOU DURING a flood or a disaster?

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* 9. What could the Municipality do TO BETTER HELP YOU DURING RECOVERY following a possible flood or disaster?

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