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Customer satisfaction survey - Half Marathon Lachine 2024
1.
How long have you been participating in our event?
First participation
1 to 2 years
3 to 4 years
5 years or more
I'd rather not answer
2.
How would you rate your experience with our product?
Very satisfied
Satisfied
Neither satisfied, nor unsatisfied
Unsatisfied
Very unsatisfied
I'd rather not answer
3.
What aspects of our event do you think we should improve?
Safety on the course
Site accessibility
Race start times
Animation
Starting line
Finish line
Familial Zone
Facilities (Toilets, water station, etc.)
Other (Please specify)
4.
Based on your experience and satisfaction with Edition 2024, would you like to take part in our event again?
Yes
No
I don't know
It depends on the 2025 date event
I'd rather not answer
5.
If you have already contacted us by e-mail and/or telephone, were you answered or contacted again within a reasonable time?
Yes, they got back to me within a very reasonable time.
Yes, they got back to me within a reasonable time.
No, I wasn't contacted within a reasonable period of time.
No, I never got a reply.
I'd rather not answer.
N/A (Not applicable)
6.
How did you hear about our event?
Social media (Facebook, Instagram)
Website
Je cours Qc
Athlétisme Québec
Other participant
Other (Please specify)
7.
How old are you?
8.
What is your gender (gender identity)?
9.
Where do you currently live? (City and/or district)
10.
Comments and suggestions