Plains of Abraham

Client Satisfaction Survey

The National Battlefields Commission is mandated to maintain and promote the National Battlefields Park, a historic urban park that is prestigious, natural, accessible, safe and educational.

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* 1. Do you know who is responsible for managing the park known as the Plains of Abraham?

Yes

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* 2. Do you consider the Plains of Abraham to be a park and tourist attraction that is:

A must see

Very important

Fairly important

Of little importance

Not important

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* 3. What is your level of satisfaction with respect to:

	Very satisfied	Satisfied	Dissatisfied	Very dissatisfied
The quantity/quality of the trees	The quantity/quality of the trees Very satisfied	The quantity/quality of the trees Satisfied	The quantity/quality of the trees Dissatisfied	The quantity/quality of the trees Very dissatisfied
The quantity/quality of the benches and tables	The quantity/quality of the benches and tables Very satisfied	The quantity/quality of the benches and tables Satisfied	The quantity/quality of the benches and tables Dissatisfied	The quantity/quality of the benches and tables Very dissatisfied
The quantity/quality of traffic through the park	The quantity/quality of traffic through the park Very satisfied	The quantity/quality of traffic through the park Satisfied	The quantity/quality of traffic through the park Dissatisfied	The quantity/quality of traffic through the park Very dissatisfied
The quantity/quality of sanitary facilities	The quantity/quality of sanitary facilities Very satisfied	The quantity/quality of sanitary facilities Satisfied	The quantity/quality of sanitary facilities Dissatisfied	The quantity/quality of sanitary facilities Very dissatisfied
The quantity/quality of the Joan of Arc Garden and the flower beds	The quantity/quality of the Joan of Arc Garden and the flower beds Very satisfied	The quantity/quality of the Joan of Arc Garden and the flower beds Satisfied	The quantity/quality of the Joan of Arc Garden and the flower beds Dissatisfied	The quantity/quality of the Joan of Arc Garden and the flower beds Very dissatisfied
The quality of the cleanliness of the park	The quality of the cleanliness of the park Very satisfied	The quality of the cleanliness of the park Satisfied	The quality of the cleanliness of the park Dissatisfied	The quality of the cleanliness of the park Very dissatisfied
The quantity/quality of the roads, sidewalks and parking areas	The quantity/quality of the roads, sidewalks and parking areas Very satisfied	The quantity/quality of the roads, sidewalks and parking areas Satisfied	The quantity/quality of the roads, sidewalks and parking areas Dissatisfied	The quantity/quality of the roads, sidewalks and parking areas Very dissatisfied
The quantity/quality of the food services	The quantity/quality of the food services Very satisfied	The quantity/quality of the food services Satisfied	The quantity/quality of the food services Dissatisfied	The quantity/quality of the food services Very dissatisfied
Access to the park in general	Access to the park in general Very satisfied	Access to the park in general Satisfied	Access to the park in general Dissatisfied	Access to the park in general Very dissatisfied
Access to the park during special events (shows, sports or charitable events)	Access to the park during special events (shows, sports or charitable events) Very satisfied	Access to the park during special events (shows, sports or charitable events) Satisfied	Access to the park during special events (shows, sports or charitable events) Dissatisfied	Access to the park during special events (shows, sports or charitable events) Very dissatisfied
The enforcement of regulations	The enforcement of regulations Very satisfied	The enforcement of regulations Satisfied	The enforcement of regulations Dissatisfied	The enforcement of regulations Very dissatisfied
Safety in the park	Safety in the park Very satisfied	Safety in the park Satisfied	Safety in the park Dissatisfied	Safety in the park Very dissatisfied
Signage in the park	Signage in the park Very satisfied	Signage in the park Satisfied	Signage in the park Dissatisfied	Signage in the park Very dissatisfied

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* 4. Answer yes or no.

	Yes	No
Do you think that the National Battlefields Commission makes sufficient communication and marketing efforts to promote awareness of the park and its services?	Do you think that the National Battlefields Commission makes sufficient communication and marketing efforts to promote awareness of the park and its services? Yes	Do you think that the National Battlefields Commission makes sufficient communication and marketing efforts to promote awareness of the park and its services? No
Would you be interested in making a donation to commemorate a person or event in exchange of a plaque on a tree or bench?	Would you be interested in making a donation to commemorate a person or event in exchange of a plaque on a tree or bench? Yes	Would you be interested in making a donation to commemorate a person or event in exchange of a plaque on a tree or bench? No

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* 5. Why do you visit the Plains of Abraham?

Free activities

Relaxation

Special events

Sports, leisure activities

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* 6. How did you learn about us?

Display panels

Tourist bureau

Tourist leaflet

Family or friends

Hotel, restaurant

Internet

Media

Social Media

None

Other:

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* 7. Place of residence (city and country)

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* 8. To which of the following age groups do you and the people with you belong?

Age 12 and under

Ages 13 to 17

Ages 18 to 34

Ages 35 to 64

Age 65 or older

Number of persons:

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* 9. Would you like to receive information by e-mail on our activities and promotions?

I already receive the newsletter.

Yes.

No.

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