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* 1. How satisfied are you with your overall experience of Arkus' services?

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* 2. How has your level of satisfaction changed over the last 12 months?

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* 3. How satisfied are you with your main Arkus contact person? (Select all that apply)

  pas du tout content moyen content very happy
Availbility and responsiveness
Abitlity to provide quick answers to your requests
Abitility to provide clear, understandable explanations
Quality of interaction
Frequency of physical contacts

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* 4. How would you rate the quality of our reports?

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* 5. Would you be interested in Investment Restriction and Compliance services?

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* 6. Are you familiar with our Market Risk Report?

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* 7. If yes, how would you rate the quality of our Market Risk Report? (Select all that apply)

  pas du tout content moyen content content very happy
How would you rate the information contained on our Market Risk Report?
Does the content awake your interest to read?
Overall satisfaction

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* 8. How likely would you be to recommend Arkus to a friend or colleague?

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* 9. Do you have any other comments, questions, or suggestions to help us to improve our services?

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* 10. Contact detail

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