The Verdun borough's special booklet

Survey on the Verdun borough's special booklet

The borough administration is working to better inform its citizens about the services, activities and facilities offered in Verdun. Since 2018, the borough has distributed a special booklet to citizens by mail in the spring and in the fall. Thank you for taking a few minutes to share your level of satisfaction with the special booklet available in French only. This document is also available on the Verdun borough Web site: ville.montreal.qc.ca/verdun.

Your comments help us better serve you. All your answers will remain confidential and anonymous.

Question Title

* 1. What type of information/services would you like to see in the booklet?
(Multiple choices)

Mobile applications (Info-Neige, Montréal – Services aux résidents)

Sports and recreation activities

Collections

Cultural activities

Animal control

Snow removal

Social development

Borough financial documents (budget, Three-Year Capital Works Program, etc.)

Major projects in the borough (beach, auditorium, aquatic centre, Natatorium, etc.)

Facilities (parks, swimming pools, skating rinks, arenas, cultural centre, etc.)

Parking

Permits and regulations (construction, renovation, animal control, air conditioning, pesticides, nuisances, etc.)

Sanitation and maintenance

Bike path network

Online payment services (statements of offence, municipal taxes)

Inspection services

Public works undertaken by the borough

Urban planning

Greening initiatives and planting

Other: (Please specify)

Question Title

* 2. State your level of satisfaction with the following elements in the special booklet:

	Very satisfied	Satisfied	Fairly satisfied	Unsatisfied	Very unsatisfied
Relevance of the information	Relevance of the information Very satisfied	Relevance of the information Satisfied	Relevance of the information Fairly satisfied	Relevance of the information Unsatisfied	Relevance of the information Very unsatisfied
Usefulness of the supplement	Usefulness of the supplement Very satisfied	Usefulness of the supplement Satisfied	Usefulness of the supplement Fairly satisfied	Usefulness of the supplement Unsatisfied	Usefulness of the supplement Very unsatisfied
Quality of the writing	Quality of the writing Very satisfied	Quality of the writing Satisfied	Quality of the writing Fairly satisfied	Quality of the writing Unsatisfied	Quality of the writing Very unsatisfied
Thoroughness of the content (amount of information available)	Thoroughness of the content (amount of information available) Very satisfied	Thoroughness of the content (amount of information available) Satisfied	Thoroughness of the content (amount of information available) Fairly satisfied	Thoroughness of the content (amount of information available) Unsatisfied	Thoroughness of the content (amount of information available) Very unsatisfied
Appearance of the supplement (layout and presentation)	Appearance of the supplement (layout and presentation) Very satisfied	Appearance of the supplement (layout and presentation) Satisfied	Appearance of the supplement (layout and presentation) Fairly satisfied	Appearance of the supplement (layout and presentation) Unsatisfied	Appearance of the supplement (layout and presentation) Very unsatisfied

Comments:

Question Title

* 3. Please specify the aspects you appreciated most/least about the borough’s special booklet.

What I liked most

What I liked least

Question Title

* 4. What is your overall level of satisfaction with the special booklet?

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* 5. If you have any suggestions or comments meant to help us improve our communications tools, thank you for the sharing them.

Question Title

* 6. What are your principal sources of information concerning activities and services in the borough? (Multiple choices)

Outdoor display

Accès Montréal office in Verdun (311) in person

Accès Montréal officE in Verdun (311) by telephone

Accès Montréal office in Verdun (311) by email

Verdun borough's special booklet

Libraries

Community centres

Quai 5160 – Maison de la Culture de Verdun

Facebook

Newsletter

Instagram

Publications (programming, leaflets, posters, etc.)

Advertisements in newspapers

Web site

Twitter

Other: (please specify)

Question Title

* 7. What is your gender?

A man

A woman

Other

I would rather not say

Question Title

* 8. To which age group do you belong?

Under 18

18-34

35-44

45-54

55-64

65 and over

I would rather not say

Thank you for taking the time to answer our survey!

Question Title

* 1. What type of information/services would you like to see in the booklet?(Multiple choices)

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* 2. State your level of satisfaction with the following elements in the special booklet:

Question Title

* 3. Please specify the aspects you appreciated most/least about the borough’s special booklet.

Question Title

* 4. What is your overall level of satisfaction with the special booklet?

Question Title

* 5. If you have any suggestions or comments meant to help us improve our communications tools, thank you for the sharing them.

Question Title

* 6. What are your principal sources of information concerning activities and services in the borough? (Multiple choices)

Question Title

* 7. What is your gender?

Question Title

* 8. To which age group do you belong?

* 1. What type of information/services would you like to see in the booklet?
(Multiple choices)